Carrera Crossfire-E Electric bike – Power Cut

Now fixed: https://the-bionic-cyclist.co.uk/2017/10/15/the-dreaded-power-cut-fixed/

It seems that despite Halfords and SRSuntour’s best efforts owners are still suffering power cuts from this otherwise excellent bike. I have a fix for this, sadly it’s not permanent but it will reduce the cut out to a minor inconvenience.

On the rear of the bike (left hand side, by the rear wheel) there is a neoprene patch held in place with velcro, remove this patch to show a large barrel connector, this is the power supply to the motor on the rear wheel, disconnect and reconnect the barrel and reattach the neoprene. All done it takes less than a minute.

That’s it, it really is that simple, I do this and I’m good for another 50-75 miles before I get another power cut. Or you could do this before you set off and hopefully prevent a power cut.

Let me know if this works for you or if it’s still frustrating you, or if you’ve cured the problem completely let us all know how you did it.

About The Bionic Cyclist

Do not go gentle into that good night,
Old age should burn and rave at close of day;
Rage, rage against the dying of the light.

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Dylan Thomas, 1914 - 1953

Do not go gentle into that good night,
Old age should burn and rave at close of day;
Rage, rage against the dying of the light.

Though wise men at their end know dark is right,
Because their words had forked no lightning they
Do not go gentle into that good night.

Good men, the last wave by, crying how bright
Their frail deeds might have danced in a green bay,
Rage, rage against the dying of the light.

Wild men who caught and sang the sun in flight,
And learn, too late, they grieved it on its way,
Do not go gentle into that good night.

Grave men, near death, who see with blinding sight
Blind eyes could blaze like meteors and be gay,
Rage, rage against the dying of the light.

And you, my father, there on the sad height,
Curse, bless, me now with your fierce tears, I pray.
Do not go gentle into that good night.
Rage, rage against the dying of the light.

6 thoughts on “Carrera Crossfire-E Electric bike – Power Cut

  1. Hi I purchased a crossfire e 4 weeks ago, I’m very impressed with the bike. However I did notice the base of the battery which is screwed onto the frame wasn’t very tight I recommend tightening the 3 screws holding the top and bottom for the battery to sit in. Be careful not to strip the screw head there isn’t much room in there.

  2. Yes I to have had cut out problems having had the bike for 2 months it has happened 4 times,although it can be very irritating can live with it. Did report this to Halfords who surprisingly said they had never heard of this happening that can’t be after reading so many posts on this subject. But will take your suggestion on board.

  3. I have had this bike since jan18!i started getting cutouts about 2mnths ago!however i noticed that my trainers at the back on the left were shine on the left foot!then i noticed that the velcro cover over the connector for the hub was fraid at the front end!putting 2 n 2gether i realised that the trainers were tapping ever so slightly that bit!what i did was to check the connectors and it was only about 1mm out!i undid then re attached the connector then pushed it down just abit so that it wasnt sticking out quite so much!since doing this ive had no cutouts and that was over two weeks ago!i travel 20miles per day on this bike and so far this seems to have worked

  4. took the rear connecter on frame to the motor apart sprayed with contact cleaner this did the trick , also sprayed the battery connecter and slid off the computer and gave that a spray . Ive had no problem but i think mainly the problem is the rear connecter to the motor covered in the velcro as this picks up oil and road dirt and dust like i said pull this apart and give a good spray job done

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